How to Place an Order

For an overview of our entire ordering process, view our How It Works page.

Step 1: Select your blank garment from our Product Catalog, or Package Deals section.

Step 2: Once you're on any product or package page:

1. Choose your garment color. You can order up to three total garment colors per order, with the same design and ink colors printed.

2. Select how many ink colors in your design that you would like printed on the front and/or back of the garment. The more ink colors and print locations, the higher the price will be. We allow up to 6 ink colors on the front and back. For package deals, you may order up to 3 ink colors per side. 

3. Upload your design files. We prefer vector file formats such as .ai, .pdf, .eps. If you’re unsure about your file format, please upload the highest resolution file you have. Learn more about our art file requirements here. Please use the Order Notes section if there’s anything you’d like to clarify. For example, if you uploaded a multi-colored design file but selected 1 ink color because you want us to turn your design into 1 ink color, please write it in the Order Notes. 

   Note: If you’re not ready to upload your files, you can email them to help@ultrapress.com after checking out.

   You won’t see your uploaded file previewed on the garment before checking out. After placing your order, our art team will create high resolution mockup proofs. You’ll get a chance to review and approve/request changes prior to production. 

4. After uploading your file, select where you would like your design to be placed on the garment. This is just a starting point for our art team. Your proofs will contain detailed print and placement dimensions for you to review. 

5. Enter your sizes. The first sizing breakdown fields correspond to the initial garment color you selected.

   TIP - Want to split shirt colors? You can split your order up to three total shirt colors by checking the box. The design, placement and ink colors have to be the exact same across all shirt colors.

Step 3: After you've finished customizing on the product page, click Add to Cart. On the cart page, you'll be able to select a $9.99 option for a 24 Business Hour Expedited Proof, or just go with our standard free proofing option. After you submit payment on the checkout page, we'll review your order and start the proofing process. If we need better art files, we'll email you.

Please add help@ultrapress.com to your email contacts, so our emails don't land in your spam folder. This way, you'll be able to receive your proofs promptly and your order won't be delayed further.