Proof Approval Process

After you place an order from our Product Catalog OR Package Deals and checkout online, your order will enter the proofing stage and our art team will prepare final print ready proofs.

Please note that if you email us and request a proof upfront, we will send you a special custom order link where you will be able to enter sizes and checkout. Orders placed through this method will skip the proof approval process post checkout, since the proof is made upfront. By ordering on this type of order link, you are approving your proofs simultaneously.

Every order with at least the minimum accepted file types will receive a free proof for you to review. We will print your order according to the specifications laid out on the proof, and you will get a chance to review, request changes, and approve your proofs before your order moves into the production phase. 

After you place your order, a member of our team will review your order and submitted files. Please add help@ultrapress.com to your email contacts so you can receive our emails without them landing in spam. This also helps in case we need to reach out to you about potential file issues. 

Typically, it takes 48-72 business hours for our free standard proofing service. However, the lower the quality of your files, the longer it may take to receive proofs. 

Our free proofing service includes:

• Mocking up your design onto the blank garment(s) you selected

• Resizing your design, centering, and following your placement instructions as long as it falls within our standard print placement ranges

• Updating your design’s ink colors, including turning a multi color image into a single color design

• Removing background colors

• Adding and updating simple text/font instructions