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Here are the best ways to get in touch.
FAQ
The most common questions we get, sourced from all topics.
Get Answers By Topic
Artwork & Designs
Learn about our art file requirements, design related info, and our proofing process.
5 articles
Ordering
How to use our site, pricing and general info about placing orders.
10 articles
Shipping
Learn about our turnaround times and other shipping policies.
3 articles
Printing
Find everything related to our print processes and services offered here.
5 articles
Garments
Learn more about our blank garments and product catalog.
4 articles
Returns & Cancellation
Learn about our return and cancellation policies, and how to report issues.
2 articles
Resources
Frequently Asked Questions
Here are our most common questions, ranging from all topics - artwork/designs, ordering, shipping, printing and blank garments. What is your turnaroun...
House Ink Color List
Please find the attached PDF for our list of house Pantone ink colors, as of December 2024. Ink Color Variance: Due to differences in digital compute...
UPS Shipping Map/Zones
Our free, standard UPS ground shipping is out of Southern California. You can view this map to see approximate business day transit times depending on...
Disclaimers & Limitations
IMPORTANT: Please review these policies and your proofs carefully prior to approving a proof for production. Any issues experienced from the categorie...
Contact Us
The best way to contact us is by sending an email to help@ultrapress.com. Most emails are responded to within the same business day. We are a small t...